Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Hours: Full-time, salaried (40hrs/week), Mon-Fri, 7:30am-9pm ET rotating shifts and rotating Saturdays 7:00am-5pm ET
The Opportunity:
As a BlinkRx Pharmacist, you are the clinical backbone of our closed-door facility. You will verify prescriptions with speed and precision, provide proactive phone-based patient counseling, and collaborate with prescribers to keep medications moving without compromising safety. This role is ideal for pharmacists who thrive in a structured, high-throughput environment and are passionate about improving patient outcomes at scale.
Responsibilities:
Prescription Verification and Dispensing
- Review and clinically verify new and refill prescriptions for therapeutic appropriateness, drug-drug interactions, contraindications, and dosing accuracy
- Validate prescription data entry performed by pharmacy technicians, ensuring transcription accuracy from provider orders and transfer records
- Perform daily prospective drug utilization review (DUR) to identify and resolve clinical flags before fulfillment
- Manage specialty medication handling requirements including cold-chain verification
Patient Care
All patient interaction at BlinkRx is conducted by phone or digital platforms. Our pharmacists are the primary clinical contact for patients and must deliver a high standard of care in every call.
- Provide proactive outbound patient counseling calls for new prescriptions, addressing drug education, expected side effects, dosing instructions, storage requirements, and adherence strategies
- Handle inbound clinical patient calls related to counseling and clinical inquiries, while directing non-clinical inquiries, such as refill status and delivery questions, to the patient support team.
- Document all patient interactions thoroughly in the patient profile within the pharmacy management system
- Support Spanish-speaking patients with bilingual counseling where applicable
Prescriber Collaboration and Clinical Outreach
- Contact prescriber offices via phone and electronic messaging to clarify incomplete, ambiguous, or clinically inappropriate prescriptions prior to dispensing
- Partner with prescribers on therapeutic substitutions, DAW overrides, and formulary alternatives to reduce dispensing delays
Pharmacy Technician Supervision and Workflow Management
- Supervise pharmacy technicians across data entry, prescription processing, packaging, and fulfillment workflows in accordance with state board regulations and in collaboration with technician management
- Conduct real-time quality checks on technician work product, providing immediate corrective feedback to maintain accuracy standards
- Identify and escalate technician performance trends to pharmacy leadership; participate in coaching and training as directed
Compliance, Safety and Quality
- Ensure strict compliance with HIPAA, state pharmacy practice acts, federal DEA regulations, and all BlinkRx corporate policies
- Oversee proper handling, documentation, and destruction of PHI-containing records and materials in alignment with privacy protocols
- Participate in quality assurance activities including internal audits, prescription error tracking, and near-miss reporting
- Report adverse drug events and medication errors through established pharmacovigilance channels, when applicable
- Maintain fulfillment area compliance standards, including proper storage of temperature-sensitive medications
Cross-Functional Collaboration
- Collaborate with pharmacy leadership, patient services, clinical, compliance, and technology teams to drive operational and clinical improvements
- Coordinate with the shipping and fulfillment team to resolve packaging errors, return-to-sender issues, and delivery failures affecting patient medication access
- Provide clinical input on technology enhancements, workflow tools, and software configurations that affect the pharmacist verification or patient counseling experience
- Participate in team huddles, quality reviews, and department meetings to support continuous improvement initiatives
Qualifications:
Required
- Doctor of Pharmacy (PharmD) degree from an ACPE-accredited College of Pharmacy
- Must reside and have an active Pharmacist License in good standing with the Board of Pharmacy of the following states: AL, AZ, AR, CO, FL, GA, IN, IA, KS, KY, LA, MD, MI, MN, MS, NE, NC, SC,OH, OK, TN, VA
- Must be able to obtain Idaho Pharmacist License prior to start date
- Strong command of the English language (written and verbal); bilingual Spanish preferred for phone-based patient counseling
- Demonstrated ability to perform high-volume prescription verification with strong attention to detail and accuracy
- Strong technical aptitude and ability to learn pharmacy management systems, verification platforms, and internal workflow tools
Preferred
3+ years of experience in a mail order, specialty, retail or closed-door fulfillment pharmacy
Active pharmacy licensure required in home state; candidates must obtain licensure in 3 additional states from the list below within the first 9 months of hire (prior licensure in any of the following states is a plus):
- AK, AL, AR, CA, ID, IL, KS, KY, LA, MA, MD, MI, MS, NE, NV, OK, OR, TN, TX, VA, WV
Familiarity with pharmacovigilance or adverse drug event reporting protocols
What Success Looks Like:
- Prescription verification queues are processed accurately and on time without sacrificing clinical quality
- Every patient who receives a counseling call feels informed, supported, and confident in their therapy
- Prescriber outreach is proactive and efficient, minimizing dispensing delays caused by incomplete or unclear orders
- Compliance and quality standards are upheld without exception in a fast-paced environment
- You are a trusted clinical partner within the BlinkRx team — shaping the patient experience from behind the scenes
#blinkindeed
Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
