About Furnished Quarters
Furnished Quarters is a corporate housing company providing furnished accommodations and housing solutions for business travelers, relocating employees, and corporate clients. Through our global network of accommodation partners, we help clients secure housing solutions that meet their needs across international markets.
About the Opportunity
We are seeking a resourceful, commercially minded Global Account Manager, EMEA and APAC to join our Global Solutions team.
In this hands-on role, you will source and secure furnished housing solutions across Europe, the Middle East, Africa, and Asia-Pacific. You will manage accommodation requests from initial inquiry through reservation confirmation and support the client and guest experience throughout the booking lifecycle.
You will work closely with international accommodation providers, negotiate competitive pricing and terms, develop supplier relationships, and help ensure that our clients receive responsive, high-quality housing solutions.
This is an individual contributor position suited to someone who enjoys problem-solving, supplier negotiations, relationship management, and working independently in a fast-paced international environment.
Key Responsibilities
Global Housing Sourcing and Reservations
- Source furnished apartments, serviced accommodations, and other housing solutions across EMEA and APAC.
- Manage accommodation requests from inquiry through sourcing, pricing, booking confirmation, and reservation support.
- Identify suitable properties based on client requirements, location, budget, availability, and service expectations.
- Source new accommodation providers when existing inventory cannot meet client needs.
- Coordinate reservation changes, extensions, departures, and other client or guest requirements.
Supplier and Partner Management
- Build and maintain productive relationships with international accommodation providers and suppliers.
- Negotiate competitive rates, availability, commercial terms, and service arrangements.
- Evaluate new suppliers and expand our accommodation network in existing and emerging markets.
- Support the execution and maintenance of supplier agreements and Service Level Agreements (SLAs).
- Monitor supplier performance, resolve service concerns, and escalate significant issues when appropriate.
Client Service and Business Support
- Provide responsive, professional support to clients, guests, and internal stakeholders.
- Prepare competitive accommodation proposals and pricing for the Global Sales team.
- Support complex, multi-market, and high-volume accommodation requests.
- Identify opportunities to improve pricing, supplier coverage, profitability, and service delivery.
- Maintain accurate sourcing, reservation, pricing, and supplier records in company systems.
Required Qualifications
- Experience in corporate housing, furnished accommodations, serviced apartments, hospitality, relocation, or a closely related industry.
- Experience sourcing accommodations or services through third-party suppliers and negotiating pricing or commercial terms.
- Knowledge of accommodation reservation processes and client service requirements.
- Experience building and maintaining supplier or business partner relationships.
- Strong organizational skills and the ability to manage multiple time-sensitive requests.
- Excellent written and spoken English communication skills.
- Professional experience using CRM systems.
- Proficiency in Microsoft Office applications, including Excel and Outlook.
- Ability to work independently, exercise sound judgment, and collaborate with international colleagues.
Preferred Qualifications
- Three or more years of relevant industry experience.
- Experience sourcing accommodation providers and developing supplier networks across EMEA and/or APAC.
- Familiarity with international accommodation markets and regional business practices.
- Experience negotiating supplier agreements and managing SLAs.
- Experience with Salesforce, Oscar, or reservation and supplier management platforms.
- Additional language proficiency relevant to EMEA or APAC markets.
- Bachelor’s degree in hospitality, business, or a related discipline.
Work Location and Schedule
This is a full-time, remote position, with the eligible country or countries of employment to be confirmed.
Required working hours: 1:00 AM to 9:30 AM U.S. Eastern Time, year-round.
Candidates must be able to consistently work this schedule, including adjustments to their local working hours resulting from seasonal time changes.
The position requires a suitable remote workspace, reliable internet connectivity, and the ability to collaborate effectively with international clients, suppliers, and U.S.-based colleagues.
Compensation
Compensation will be determined based on the approved country of employment, relevant experience, local market conditions, and applicable employment requirements.
Equal Employment Opportunity
Furnished Quarters is committed to equal employment opportunity and a workplace free from unlawful discrimination. Employment decisions are based on job-related qualifications and applicable legal requirements.
