[100% Remote] IT Specialist (Poland-TechHub) at Customs Support – Hiring Now

Description

IT Specialist

Do you combine technical expertise with a passion for helping people? Join us to support colleagues across our DACH locations, keep the bigger picture of our IT systems in view, and contribute to rollouts and projects. You will work from home, with occasional on-site visits.

Your responsibilities

• You provide first- and second-level support to our colleagues and support IT systems across our DACH locations.

• You resolve IT issues and set up hardware and software.

• You look beyond individual systems to assess technical requirements and challenges in the wider IT context.

• You contribute to rollouts and IT projects and support day-to-day IT operations.

What you bring

• Vocational training or a degree in IT, or an equivalent qualification, along with practical experience.

• Good knowledge of Windows and Microsoft 365 environments, combined with a broad understanding of how IT systems work together.

• A structured, independent and service-oriented approach to work, with strong analytical thinking.

• Confident communication in English, German is a plus.

Your working arrangements

You will work from home and provide on-site support when needed. You should be willing to travel: business trips and on-site visits are occasionally required but remain the exception.